Refund Policies

Summer Camps 2026 Refund Policy

Refunds requested more than two weeks before scheduled camp date:

Example: Camp begins June 22nd and refund request is received no later than June 7th

Eligible for refund of camp tuition paid, less $75 (per camper per week of camp) OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refunds requested two weeks or less before scheduled camp date:

Example: Camp begins June 22nd and refund request is received by June 8th

Eligible for refund of camp tuition paid, less $100 (per camper per week of camp) OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refunds requested one week or less before scheduled camp date:

Example: Camp begins June 22nd and refund request is received by June 15th

Eligible for refund of camp tuition paid, less $150 (per camper per week of camp) OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refunds requested on the date camp begins or after: 

Example: Camp begins on Monday, June 22nd and a refund request is received on Monday, June 22nd or after

Not eligible for refunds or credits

Note: If Upstart Crow cancels a camp before the first day of programming, a full refund or credit to the student account will be offered.

Summer Stock Theatre Production (HIGH SCHOOL MUSICAL 2 JR Principal Cast) Refund Policy

Summer Stock Theatre tuition for High School Musical 2 JR (principal cast) must be paid in full by June 29. 
If there is a balance remaining on the due date, we will run your card on file for the remaining balance. If the balance is not paid in full by the due date, the cast member will be unenrolled from the production and replaced with a student on the waitlist. 

Please review the UCYT Casting Policy

Refund request received by June 14, 2025:
Eligible for refund of theatre tuition paid, less $125 (per cast member) OR a credit on your account for the full amount paid to be used for future camp/class/production.
Refund request received June 15-July 9:
Eligible for refund of theatre tuition paid, less $200 (per cast member) OR a credit on your account for the full amount paid to be used for future camp/class/production.
Refund request received after July 9:
No refunds available.
If Upstart Crow cancels a theatre production before the first day of rehearsals, a full refund or credit to the student account will be offered.
 

Summer Stock Theatre Production (HIGH SCHOOL MUSICAL 2 JR Pool Party Squad) Refund Policy

Refund request received by June 28, 2025:
Eligible for refund of theatre tuition paid, less $125 (per cast member) OR a credit on your account for the full amount paid to be used for future camp/class/production.
Refund request received June 29-July 12:
Eligible for refund of theatre tuition paid, less $200 (per cast member) OR a credit on your account for the full amount paid to be used for future camp/class/production.
Refund request received after July 12:
No refunds available.
If Upstart Crow cancels a theatre production before the first day of rehearsals, a full refund or credit to the student account will be offered.

Theatre Production (The Lion King JR Principal Cast) Refund Policy
Refund request received by March 5, 2026:
Eligible for refund of theatre tuition paid, less $100 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received March 6-19, 2026
Eligible for refund of theatre tuition paid, less $200 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received after March 19, 2026
No refunds or credits available
If Upstart Crow cancels a theatre production before the first day of rehearsals, a full refund or credit to the student account will be offered.
 

Theatre Production (James and the Giant Peach JR Principal Cast) Refund Policy
Refund request received by January 14, 2026:
Eligible for refund of theatre tuition paid, less $100 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received January 15-28, 2026
Eligible for refund of theatre tuition paid, less $200 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received after January 28, 2026
No refunds or credits available
If Upstart Crow cancels a theatre production before the first day of rehearsals, a full refund or credit to the student account will be offered.
 

Theatre Production (The Wizard of Oz) Refund Policy
Refund request received by December 4, 2025:
Eligible for refund of theatre tuition paid, less $100 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received December 4-December 18, 2025
Eligible for refund of theatre tuition paid, less $200 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received after December 18, 2025
No refunds or credits available
If Upstart Crow cancels a theatre production before the first day of rehearsals, a full refund or credit to the student account will be offered.
 

Theatre Production (The Little Mermaid JR) Refund Policy
Refund request received by August 28, 2025:
Eligible for refund of theatre tuition paid, less $100 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received August 29-September 11, 2025
Eligible for refund of theatre tuition paid, less $200 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received after September 11, 2025
No refunds or credits available 
If Upstart Crow cancels a theatre production before the first day of rehearsals, a full refund or credit to the student account will be offered.
 

If you withdraw your student from class more than two weeks before your class begins, a refund minus a $25 cancellation fee will be offered.

If you withdraw your student less than two weeks before your scheduled class begins, we can transfer your tuition to another program offering (depending upon availability), credit your Upstart Crow account for a future class, production, or camp, or process your tuition as a donation.

If Upstart Crow cancels a class before the first day of programming, a full refund of class tuition paid will be offered.

Registration holds a student’s spot in a program, making it unavailable for other students to register for that spot. We hope your class is a great fit, but if after the first day of class, you choose not to continue our staff is happy to switch you into an alternative class within the same session, but we will not issue a refund. After the second class session, we are not able to accommodate class transfers.